Returns

I want you to be happy with your purchase.

If for any reason you are not satisfied,

you may request a return within

14 days of receiving your order,

in accordance with EU consumer regulations.

To be eligible for a return, items must be unused,

unworn, and returned in their original condition and packaging.

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Non-returnable items

Due to the handmade and personal nature of my work,

the following items cannot be returned:

• Custom or made-to-order creations
• Personalized items
• Items showing signs of wear or use

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Return process

To request a return, please contact me

by email before sending any item back.

Once your return is received and inspected,

you will be notified by email regarding

approval or rejection of the refund.

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Refunds

If approved, refunds will be issued to

the original payment method within a

reasonable number of business days,

depending on your payment provider.

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Shipping costs

Return shipping costs are the

responsibility of the customer,

unless the item arrived damaged or incorrect.

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Damaged items

If your item arrives damaged,

please contact me within 48 hours of delivery

with clear photos so I can assist you promptly.

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